Always there.
Guests ask at midnight or mid-service and get an answer straight away.
Website chat
Answer your guests while you pull the pints.
Are you open? Is the kitchen on? Can I bring the dog? A chat on your website answers from your own details, so guests get what they need, even mid-service.
See my website for freeIncluded with Highway, £300 a month. Or alone for £15 a month.
What it does
It speaks for your pub.
It uses the same details as your website. When they change, so do the answers.
Knows the day.
“Are you open now?” gets a proper answer, in UK time.
Sends them to you.
If it isn’t sure, it says so and gives your number.
Points to your enquiry form.
Parties and private hire go to your form, or your phone number.
An example
What a guest sees.
A made-up chat on the made-up Fallow Hart’s website. A picture, not a working chat.
I’m The Fallow Hart’s AI assistant. I answer from the pub’s own website.
GuestIs the kitchen on today?
ChatFood is served Tuesday to Sunday from 12 noon. Is there anything else I can help you with?
GuestCan I bring the dog?
ChatDogs are welcome in the bar and the garden. Is there anything else I can help you with?
GuestIs there live music on Saturday?
ChatI’m not sure about that, so please ring The Fallow Hart on [phone number]. Is there anything else I can help you with?
Please don’t share health details here. How The Fallow Hart uses your details
Plain answers, in your voice.
Short, friendly, and never more than your website says.
Which plan has it
Part of Highway, or on its own.
£0 setup. No VAT to add. The chat is running on a demonstration site now, and is not yet switched on for any pub.
Highway £300 a month
The chat is included.
It sits beside the AI phone answering.
See everything in Highway →On its own £15 a month
Add it to Footpath or Bridleway.
Either of us can end it with 30 days’ notice.
Compare the plans →A few fair questions
Before we start.
Will it make things up?
It answers only from your website’s details, and says so when it doesn’t know. Prices, times, dates, phone numbers and addresses are checked against your details. When it is unsure, it sends guests to you.
How much work is it for me?
None beyond your website. I set it up from the details you already give me.
Can I turn it off?
Yes. Either of us can end it with 30 days’ notice. Your website carries on.
See what Waymark can do for your pub.
See a website made for your pub on a free, 20-minute call.