Waymark HospitalitySee my website for free

Phone answering

Every call gets an answer, even in the middle of service.

When nobody can get to the phone, an AI assistant picks up, answers from your pub’s own website and sends you the message.

See my website for free

Included with Highway, £300 a month. Or add it to Footpath or Bridleway at 40p a minute. £0 setup.

What you get

A caller gets help. You get the message.

It answers from your website.

Opening hours, food times, where you are. If your site does not say, it takes a message instead.

You hear about every call.

A text and an email, ready to read when service is over.

Tables are requests you confirm.

It takes the day, the time, how many and a name. You ring back.

Your number stays your number.

Forward the calls nobody answers. Switch it off whenever you like.

An example call

What a missed call can look like.

Example only · an invented pub, the Fallow Hart · not a real call

  1. Assistant

    Hello, you’ve reached The Fallow Hart. I’m the pub’s AI assistant, and this call is recorded so your message reaches the pub correctly. How can I help?

  2. Caller

    Is the kitchen on tonight?

  3. Assistant

    The website says food is served from 12 noon until 8 in the evening on Sundays.

  4. Caller

    Lovely. Can I book a table for six on Saturday at seven?

  5. Assistant

    I can’t confirm a booking, but I can pass your request to the pub and they’ll get back to you. What name is it, and what number should they ring?

  6. Caller

    Sam. The number I’m calling from is fine.

  7. Assistant

    Thanks, Sam. I’ve sent your message to the pub.

What it costs

Part of Highway, or add it to your plan.

No VAT to add. No pub has it switched on yet, so I set it up with you.

A few fair questions

Before we start.

Will it sound like my pub?

It gives your pub’s name and uses what your website says. If your site does not say, it takes a message. You read every message.

How much work is it to set up?

You set your pub’s phone to pass on unanswered calls to a number I give you. I talk you through it. Your phone company may charge for forwarded calls, so ask them first.

Do I pay if nobody rings?

On Footpath or Bridleway you pay only for minutes used. On Highway it is part of your plan.

See what Waymark can do for your pub.

See a website made for your pub on a free, 20-minute call.

See my website for free

Questions first? Get in touch →